Effective Date: [10/15/2025]
Last Updated: [10/15/2025]
Welcome to Matcha Manoir (“we,” “our,” or “us”). We are a matcha brand offering premium Japanese matcha and related products.
Our website address is: https://matchamanoir.com
If you have any questions about this Privacy Policy, please contact us at help@matchamanoir.com.
We collect information to process your orders, improve our services, and provide you with a better shopping experience.
This may include:
Personal Information: Name, email address, shipping and billing address, and payment information when you make a purchase.
Account Information: If you create an account, we store your login details and order history.
Communications: Emails or messages you send to us (e.g., for support or inquiries).
Usage Data: Information about how you browse our site (e.g., pages visited, time on page, device type, IP address).
Cookies: Small data files stored on your device to remember preferences and improve your experience.
We use your information to:
Process and fulfill your orders
Send order confirmations, updates, and support messages
Improve our website, products, and customer experience
Send marketing emails (only if you opt in)
Detect and prevent fraudulent or unauthorized activity
We do not sell or rent your personal data. We may share limited information with trusted third parties:
Payment processors (e.g., Shopify Payments, PayPal, Stripe) to securely complete your transactions
Shipping partners to deliver your orders
Email marketing platforms (e.g., Mailchimp or Klaviyo) for newsletters if you subscribe
Analytics providers (e.g., Google Analytics) to understand and improve site performance
Each third party only receives the information necessary to perform their service and must protect your data in accordance with applicable laws.
We use cookies to:
Keep your shopping cart active
Save preferences (e.g., currency or language)
Analyze traffic and improve website performance
Provide personalized offers and content
You can disable cookies in your browser settings. Please note that some site features may not function properly if cookies are disabled.
You have the right to:
Request a copy of the personal data we hold about you
Request corrections or deletion of your data
Opt out of marketing emails at any time (use the unsubscribe link in any email)
To exercise these rights, please contact us at help@matchamanoir.com.
We retain order and account data for as long as required by law or for legitimate business purposes (e.g., tax, accounting, or legal compliance).
We take reasonable technical and organizational measures to protect your data against unauthorized access, misuse, loss, or alteration.
We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated “Last Updated” date.
If you have any questions or requests about this Privacy Policy, contact us at:
help@matchamanoir.com
